Step 1
Requirements
Please Review All Requirements Below
Photos must meet all of the following standards in order to be accepted during your passport application or renewal. Failure to meet all requirements may result in your application being denied.
Shadows Lighting
Acceptable
The image is clear, reproduces skin tones accurately, and does not have shadows
Acceptable
The image is clear, reproduces skin tones accurately, and does not have shadows
Unacceptable
The photo includes shadows on the customer's face and background.
Unacceptable
The color is not accurate
Unacceptable
Photo is underexposed
Pose and Expression
Acceptable
The customer is directly facing the camera with a neutral expression. Eyes are clearly visible.
Unacceptable
The customer's head is tilted to the side.
Unacceptable
The customer's eyes are closed.
Unacceptable
The customer's head is rotated, and the shoulders are not square to the camera.
Unacceptable
The customer's facial expression is not neutral
Unacceptable
The customer is looking down, and the head is tilted forward.
BACKGROUND
Acceptable
The background is white or off-white, without shadows, and is plain without texture, objects, or lines.
Acceptable
The background is white or off-white, free of shadows, and is plain without texture or lines.
Unacceptable
The background is not plain, and is not white or off-white.
Unacceptable
The background is blue.
Unacceptable
The background is not plain and has texture and lines.
Size and Position
Acceptable
The head is centered and the correct size.
Unacceptable
The customer's head size is too small in photo.
Unacceptable
The customer's full head is not in the photo.
Unacceptable
The customer's head is not centered properly in the photo.
Unacceptable
The camera is too close to the customer.
Proper Attire
Acceptable
The customer is directly facing the camera with a neutral expression. Eyes are clearly visible.
Acceptable
The customer's full face is visible in the image. The customer is not wearing glasses.
Unacceptable
The customer's hair blocks a portion of the face.
Unacceptable
Take off your hat before you get a photo.
Unacceptable
The customer's scarf covers a portion of the face.
Unacceptable
Take off your sunglasses before you get a photo.
Unacceptable
The customer's head covering blocks part of the face, and there are shadows on the face.
Unacceptable
Take off your glasses and make sure they are not resting on your head.